our testimonials & discover what people are
saying about Equip-Used and Beacon Funding:
purchase a used Brother about 4 years ago. The machine was supposedly
checked out by a local mechanic where the machine was located. I turned
the machine on to get a motor lock error. I discovered Brother's wonderful
tech support personnel and spoke with them for hours. It was determined
that the machine required a tech support person to repair the numerous
problems. We found that the machine was never actually serviced by
the service tech that Beacon had already paid. I requested that Beacon
call Wayne from Sew Tech and they did. It took about 2 weeks for Wayne
to get to our location but when he did, he spent 8 hours doing repairs
on the machine. When it left, it was up and running. Within 5 weeks
the motion sensor had to be replaced as well as 2 main memory chips
($800 each). I was able to do the remaining repairs myself but Beacon
paid for everything. I had a 90 day warranty on the machine and I
am very grateful that I did! Beacon lived up to their end of the bargain
and I am positive that they did not make a dime on this machine. When
I am ready to purchase another, I will not hesitate to call them.
I did not finance the last one but paid cash up front. They already
had my money and still fulfilled their end of the bargain. I obviously
purchased a machine that was abused but it has basically been rebuilt
and runs wonderfully. I am so glad that I went thru Beacon and did
not purchase a private machine. Without the warranty, I would have
been stuck and out of luck. I cannot stress enough how much a warranty
is worth! If you already have several of the same machine and feel
comfortable doing your repairs, then that is another story, but this
was my first commercial machine and they are VERY different from home
machines. My last several interactions with Beacon were with Jeff
Mansfield, who was very quick to respond and was a pleasure to work
recently purchased a Toyota machine along with the Datamaster Plus
software from equip-used.com. Their customer service from the top
down was excellent and provided us the dedication and follow through
necessary to get the equipment and software running.
just came back for my second machine from Beacon. The website
(equip-used.com) is a great help in selecting equipment. The
customer service is FANTASTIC; everyone is friendly and helpful and
was willing to work to meet my needs. I feel much more secure
knowing that there is a Toyota trained tech on staff, available to
answer service or technical questions. I will definitely be
back for my 3rd (and 4th, 5th, etc.) machine!
recently purchased/leased a used Melco EMC10 from
equip-used.com. This machine has saved us! It runs
beautifully! Our production has been awesome! I can't imagine
operating without it!
company has worked with Beacon Funding & Equip-Used.com for over
10 years and could not be any happier with the business
relationship. Over the years we have purchased and financed
two 12-Head embroidery machines from them. The equipment we
purchased was in wonderful condition, while we received a full
warranty which they stood behind as promised!
June of 2001 we purchased our Single-Head Barudan from
Equip-Used.com. We were pleased with the excellent condition the
equipment was in, while the equipment was professionally packaged,
delivered and ready to run. Equip-Used.com even threw in a
beautiful machine stand for the Barudan!
4 years ago we bought our first machine from Equip-Used.com as a
start-up company. We actually drove up to their office and
picked up the machine. The machine needed a small adjustment,
which Equip-Used paid to fix and has run great ever since. We
always visit with Equip-Used at the trade shows and have become good
friends. We have expanded our business and now operate a
Four-Head machine as well as the Single-Head. We are thinking
about bringing our digitizing in-house and the first people we will
call are at Equip-Used.com. We highly recommend them!
bought our first machine, a Toyota 820A, from Equip-Used.com four
and a half years ago. About a year and a half later we had
grown considerably and we went back to Equip-Used and bought a
12-head Tajima. Both of our machines are still running fine
for us today. Initially, Equip-Used had given us a 90-day
warranty on both machines, but nine months after the warranty
expired on our 12-head we had a breakdown. When we called
Equip-Used to explain the problem we were pleasantly surprised to
find out that Equip-Used was going to pay for the repairs even
though we already had gone 9 months past our warranty!
went smoothly. Beacon Funding offers no-hassle leasing.
Everyone at Beacon has been a pleasure to deal with.
has been fair and good to work with. Very pleased.
salesperson's understanding of embroidery equipment helped me get
comfortable that I had chosen the right equipment.